About Bannerflow
Our mission is to accelerate creativity and collaboration for marketing teams, at scale and across channels. To be able to deliver on this, we have defined five must-win battles that will guide us to success; People & Culture, Product-driven Revenue Growth, Successful International Expansion, Maintain & Grow our Commercial Journey and Sustainable Tech Platform for the future.

Bannerflow is a high growth company and one of Europe's most exciting SaaS companies. We build a Creative Management Platform that allows enterprise brands to create, publish, analyze and optimize advertising in-house, at scale. As part of the Bannerflow team you will get the opportunity to work with a creative, enabling, and premium close-based architecture. Our creative management platform serves more than 6 billion ads each month, viewed on 500 million unique devices all over the world.

Role Purpose

We are looking for our next Digital Production Lead to steer our Creative Service offer to our customers. You will be responsible for overseeing operational activities, processes and ensuring a productive, revenue-driven workforce, and driving customer satisfaction through exceptional service delivery. In this role, you will work closely with our Digital Production Manager, external partners & Manager of Operation. Together you will collaborate with various customer-facing roles to refine and enhance workflows both internally and externally. Creative Services is an internal consultant solution that can be used in several parts of the customer journey, such as: meeting prospect, retention and fast phased onboarding when required. 

Who are you?

• Experienced Production Lead, preferably with an agency background.

• Strong relationship-building skills with stakeholders at all levels.

• Results-driven, proactive, and excellent at managing expectations.

• Strong project management skills and ability to drive projects to completion.

• Passionate about digital marketing and thrive in a fast-paced environment.

• Bonus: Good eye for digital design.

• Excellent English communication skills; additional languages are a plus.

What you will do:

• Manage budget and reporting for Creative Services.

• Lead and project manage Creative services, collaborating closely with external partners.

• Implement tailored solutions to address customer challenges.

• Grow Creative Services and enhance its value through sales and customer success collaboration.

• Drive internal projects to improve customer experience, scalability, and process optimization.

  This role is a lead position for the function where you will handle and grow the function of production in order to make sure it's a streamlined process. You will not have any personnel responsibility but you will be a lead of the function itself. 

Why join us?
We live alongside our values Collaboration, Passion, and Challenge; with many events going on at Bannerflow such as health month, after work, inspiration sessions, workouts, and hackathons, there’s something for everyone.

We are committed to building a diverse and inclusive team and welcome applications from candidates of all backgrounds, experiences, and abilities.

We offer a hybrid workplace and a competitive compensation package including pension according to ITP1, health allowance, parental leave top-up and health care insurance.

Please note that the recruitment process will slow down during the summer months. We appreciate your patience during this period and will get back to you as soon as we are all well-rested and ready for fall!