Technical Product Specialist

Technical Product Specialist

Bannerflow is looking for a customer oriented and tech-savvy Product Specialist with an eye for design.

An empowered customer is a happy customer. Here at Bannerflow, we truly believe in giving power and control to our customers. Therefore, we are building a state-of-the-art platform to support their needs. But at times, they need inspiration or guidance and that's when you come in.

We are looking for a Product Specialist highly skilled in JavaScript and with a strong feel for design, to join the Customer Operations team and help empower our customers to better achieve their marketing goals. By inspiring, enabling, and developing our customers' solutions you will have a key role in making our customers the internal hero. 

About the role

It is a broad role where you will both interact with the customers, but also design and create truly amazing material.

You will be a part of the Customer Operations team and ensure swift response to technical requests and issues from both customers and internal stakeholders. You will work closely with- and be tasked with technical assignments from one of our CO-founders and really get to learn from one of the best in this field. You will also be an integral part of spreading knowledge within the organization.

This will include: 

  • Investigating, troubleshooting, and resolving tracking, click redirecting, and validation-related issues.
  • Identifying opportunities and proactively improving workflows and experience for our clients when using their creatives within their third-party platforms.
  • Close, daily contact with the Product team, Tech team, Sales, and the Customer Success team.
  • Creating inspirational showcases for high-priority prospects.
  • Identifying process inefficiencies and finding opportunities, together with the Product team, to improve workflows internally as well as for clients.
  • Acting as a trusted advisor to our customers in more advanced cases. Leading the team in supporting more advanced advertising projects.
  • Setting up workshops for internal and external teams to spread knowledge.

Who you are

We’re looking for a driven person, who is truly curious about customers' pains and needs and does everything in their power to always overdeliver. Many of the challenges you will face will be very complex in one way or another, so you need to be a fantastic communicator and a creative problem solver, but most of all, you are proactive and you get shit done! 

To succeed in this role, you cannot do everything alone. Collaboration is key and you need to be a true team player in order to continuously learn and deliver the best possible help to our customers.

What we’re looking for:

  • Great skills in JavaScript, HTML, and CSS.
  • Experience in web debugging and inspecting HTML and existing JavaScript.
  • Deep understanding of best practices when it comes to technical implementation and quality assurance of creatives.
  • Understanding of the technical concepts of ad serving and reporting.
  • The ability to interact with clients and liaise with third-party vendors.

Interested? 

If you recognize yourself, we can offer you a great place to work, where we as a team execute an amazing growth journey.

We’re super excited about receiving your application and hope to talk soon.

Candidates must be eligible to work in Sweden full time without restriction.

 

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Bannerflow
112 34 Stockholm Directions View page

So, who are Bannerflow?


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Whilst we are a Swedish company, we have a global outlook and our team comes from different backgrounds, all around the world, with 20+ different nationalities and a huge variety of languages spoken.

Embracing diversity and everyone's differences is something that we value highly here at Bannerflow. You will encounter a welcoming and friendly atmosphere with a lot of laughs and quirkiness, in a fine balance with tenacity when it comes to our business. 

We are all different, but what we have in common is our passion for what we do and a strive to make an impact. 

Our values:

  • Collaboration 
  • Challenge
  • Passion

They guide decision making and give a sence of whats important and whats right. It’s a way to express the behaviours we appreciate in one another.


Already working at Bannerflow?

Let’s recruit together and find your next colleague.

email
@bannerflow.com
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