Customer Success

Who are Customer Success?

Members of the customer success team love to work together to achieve the happiest customers in the world.
We are patient, and helpful. With a passion for learning, and sharing knowledge with our customers.
We love new challenges and enjoy having fun doing them.

How we work

We work with an average of 20 customers per week – whether through e-mail or one-to-one meetings. We're proactive in helping them exceed their goals.
We stay up-to-date with the latest industry and platform developments so we can offer the best advice to our customers.
We are responsible for maintaining a feedback loop between our customers and product team. That way, we continue to be the best possible product for our clients.

So, who are Bannerflow?

'Alone you can go faster, but as a team we can go further.' These are the words that Bannerflow lives by.

So what are our values? Well, we're glad you asked!

Openness and Cooperation
Engagement
Get shit done
Pride

Together, these pillars represent every employee of Bannerflow. We are welcoming, open to new ideas, we work hard, and take pride in our achievements.

We may be Swedish, love fika, and ABBA a little too much - but we have an international outlook too. Our team comes from all over the world and as a result, our company is diverse and exciting place to work.

Perks and benefits

We work hard, but we are happy and healthy too!

We challenge you!
We're in the hyper-growth stage. Having moved organically from start-up to scale-up, you have the chance to be part of our incredible journey in reaching that next level.
Health-month
At least once a year we pair healthy living with competition - the perfect combination! Smoothies, weekly team activities, standing desk time, and apps that allow you to share in each other's achievements.
Need a little down time?
Table tennis, table football, boxing, Xbox, fika and free beer? Need we say more...?
We look after you
With weekly meditation sessions, flexi-hours, gym discount, and a range of other health benefits. At Bannerflow, we care about the wellbeing of our employees.

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