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Teams

Customer Success

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Who are Customer Success? 

  • Members of the customer success team love to work together to achieve the happiest customers in the world.
  • We are patient, and helpful. With a passion for  learning, and sharing knowledge with our customers.
  • We love new challenges and enjoy having fun doing them.

How we work 

  • We work with an average of 20 customers per week – whether through e-mail or one-to-one meetings. We're proactive in helping them exceed their goals. 
  • We stay up-to-date with the latest industry and platform developments so we can offer the best advice to our customers.
  • We are responsible for maintaining a feedback loop between our customers and product team. That way, we continue to be the best possible product for our clients.

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The strive for workplace wellness and healthy lifestyles

The people are always what comes first and with happy people comes a happy company. We're in the hyper-growth stage. Having moved organically from start-up to scale-up, you have the chance to be part of our incredible journey in reaching that next level. We strive to make people keep or create a healthy lifestyle both inside and outside of work. We strive to make Bannerflow the best place to work in the world, including wellness.

  • Health-month

    At least once a year we pair healthy living with competition - the perfect combination! Smoothies, weekly team activities, standing desk time, and apps that allow you to share in each other's achievements.

  • Need a little down time?

    Table tennis, table football, boxing, Xbox, fika and free beer? Need we say more...?

  • We look after you

    With weekly meditation sessions, flexi-hours, gym discount, and a range of other health benefits. At Bannerflow, we care about the wellbeing of our employees.

  • The yearly Contribution Health Benefit

    The contribution health benefit is a yearly amount that aims to contribute and encourage a healthier life for you as an employee. The benefit can be used to anything such as gym, physiotherapy or swimming.

  • Insurances

    We make sure all our employees are fully covered. As an employee you get Full-time accident insurance, Health insurance and Private Health care insurance.

  • Beer o' clock

    Years back, the free Friday beer has been a part of the life at Bannerflow. Every Friday the fridge is filled up with beer and wine, as a little reward of the work the past week.

  • Coffee, fruit, soda, smoothie and tea

    There are something for everyone - Coffee to fight tiredness, fruit when the afternoon dip kicks in, soda to spice up your lunch, smoothie when you need energy, tea when you're cold :)

  • Table tennis, foosball and tv games

    Everyone needs a break now and then and our playing stuff is a great way to disconnect yourself from what your currently is working on. Grab a colleague, have a game and get back to work with even more focus than before!

  • Floor ball

    On Monday mornings we play floor ball in a sports hall near the office. Join the fun!

  • Technical equipment

    When starting at Bannerflow you get the to choose between a PC or a Mac, and during your whole employment you have the right to use the computer for private usage. Your computer is of course a requirement for you to be able to do your work, but besides that you are also provided with a paid phone and a paid phone subscription, which of course can be used private as well. Your phone and computer are upgraded when it´s needed.

Stockholm

Bannerflow
112 34 Stockholm Directions

Already working at Bannerflow?

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email
@bannerflow.com
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